9 Amazing Ways To Super-Charge Your
Online Profits!
by: Dan Lok
Which do you think is harder to do: sell something new to someone who
has already bought from you in the past or convince a stranger to make
his/her first purchase?
The answer is obvious: a person who has already purchased your product
and is enjoying the benefits you promised is a prime target for additional
sales.
That's why it's important to build on your existing customer relationships
and "leverage" the trust you've earned with the following techniques:
-
After you make a sale, be sure to follow-up with the customer. Sending
a thank-you email message is good manners and including an advertisement
for other products you sell is good business. You could follow-up every
few months, quarterly, send holiday greetings, birthday messages, etc.
-
When a consumer is ready to buy, you can upsell additional items. When
they're at your order page, tell them about related products you have for
sale -- if you're selling Widgets, tell them about your Widget Cleaning
Kit, or Customized Widget Covers. Make it easy (and economical) to add
it to their original order.
-
Word-of-mouth is a huge sales generator. Give your customers an incentive
for telling friends by offering them discounts for referrals. If possible
offer a discount to your old customer AND his/her referral, and then watch
as one sale blossoms into dozens.
-
When you sell a product, give your customers the option of joining an affiliate
program so they can make commissions selling your product. A satisfied
consumer is a great salesperson and your affiliate program can help you
turn a single sale into a stream of orders.
-
You could cross-promote your product in a package deal. You can cross-promote
your own products or enter into a partnership with another company. At
the very least, you'll get free "exchange" advertising. At the most, you'll
earn commissions for all the pass-along business. Just be sure that you're
cross-promoting items that are related to your product/service and that
your customers would truly find interesting.
-
When you ship out or deliver your product, include a discount coupon for
other related products you sell in the package.
-
Ever wonder how the "Barbie" empire thrives when the doll itself sells
for just a few dollars? It's the add-on products that makes the difference
-- Barbie's car, clothes, beauty shop, friends, etc. Tell your customers
about upgrades, special services, attachments in a catalogue. If consumers
enjoy your product, they'll be grateful for the information and likely
to buy the extra add-ons.
-
Sell gift certificates for your products. You can offer either a "pre-paid"
gift certificate for a specific item or a dollar-amount certificate that
would enable the recipient to make his/her own personal selection. (The
second idea works extremely well because often the gift recipient will
want something that's more expensive than his/her certificate�and that
means more dollars for you!)
-
Send your customers free products (sometimes called promotional items)
with their product package. It could be bumper stickers, ball caps, t-shirts
etc. The key is to have your ad printed on the item. The free gift is an
instant -- and long-term -- billboard for your product or service.
Remember, a satisfied customer wants to keep doing business with the company
that provided the satisfaction So give the people what they want -- easy
(and frequent) ways to spend more money with someone they trust�you!
Copyright 2005 Quick Turn Marketing International, Ltd.
About The Author
Dan Lok is known as "The World's #1 Website Conversion Expert", with
a proven track record of selling over $25.7 million dollars of merchandise
and services. Dan has resuscitated copy that was previously in "critical
condition" and helped his clients to double and triple their conversion
rates� some as much as 417%!!! More than 200 websites have been "Lok-ed"
and loaded for Internet action. Go to: http://www.WebsiteConversionExpert.com.
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