To get a refund from Avianca Airlines, you'll typically need to follow their refund policy and procedures. Here's a general guide on how to request a refund from Avianca:

1.Review Avianca's Refund Policy: Visit Avianca's official website and locate their refund policy. Make sure you understand the conditions under which you are eligible for a refund.

2 Check Eligibility : Ensure that your ticket is eligible for a refund according to Avianca's policy. Refund eligibility often depends on factors such as the fare type, the reason for cancellation, and the timing of the request.

3.Contact Avianca Customer Service: Reach out to Avianca's customer service team through the contact methods provided on their website. This could include phone, email, or live chat. Be prepared to provide your booking details and explain the reason for your refund request.

4. Follow Instructions : Once you've contacted Avianca's customer service, they will provide you with instructions on how to proceed with your refund request. This may involve filling out a refund request form, providing supporting documentation, or initiating the refund directly through their website.